An 18-month program combining leadership training and quality assurance education is being credited with reducing turnover and improving resident safety and quality of life.

When paired with Quality Assurance and Performance Improvement (QAPI) and leadership training focused on communication, deeply involved coaches were able to support staff to move the needle on quality ...

This article is sponsored by QAPIplus. As home-based care agencies face growing pressure to improve quality, reduce clinician burden, and prepare for ...