Reverse logistics is nothing new to manufacturers and retailers. For decades, businesses have managed the flow of returned goods and materials, but this process has often been overlooked in favor of ...

For many organizations, reverse logistics is a daunting task. After all, most supply chains are created to get products out the door, not welcome them back in. Online ordering has been made a simple, ...

The holiday shopping season is in full swing, with Christmas just 19 days away. All that shopping also means that retailers will deal with returned merchandise. This is part one of a two-part story on ...

Ever receive a gift that wasn’t quite right? We all have. Returns are the messy, rather-not-think-about-it element of retail — part of a process called reverse logistics. Here’s what to know → What’s ...

Not a subscriber? Apply online today. The pandemic laid bare the fragility of global supply chains. Supply and demand management quickly moved out of previously typical predictive paradigms and into a ...

Reverse logistics are an important part of e-commerce, with almost 30% of all online orders returned, depending on the product category. For some types of products, returns will be a small part of ...

Victoria Kickham, Senior Editor, started her career as a newspaper reporter in the Boston area before moving into B2B journalism. She has covered manufacturing, distribution, and supply chain issues ...

The pandemic’s impact on the supply chain and all its moving parts cannot be understated. First, it was the issue of too many orders and not enough inventory. Companies couldn’t keep up with ...

What happens after a customer returns an item? The reverse logistics process starts. Reverse logistics is a type of supply chain management that moves goods from customers back to sellers or ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. While the accelerated e-commerce activity has been a boon for many businesses, the uptick ...

CBRE expects online retail sales to grow by 40% this year to reach $234.9 billion, and it expects $70.5 billion of these purchases to be returned, according to a report released Monday. Many retailers ...

If your team is still working through returns or evaluating where bottlenecks formed, your process is offering useful ...