Generative AI is rapidly replacing Google as the primary discovery tool, necessitating "Generative Engine Optimization" (GEO) to ensure brands appear accurately in AI-generated answers. This ...

Research reveals the sycophantic nature of generative AI is inadvertently creating a form of distributed delusions.

Use of generative artificial intelligence technology is already widespread in K-12 schools and higher education. Now, AI technologies such as conversational agents and tablet-based assessments are ...

If you work in CX or revops, chances are you've had more than a few conversations about generative AI recently. Some of those conversations are filled with excitement. Others are loaded with questions ...

Gleb Tsipursky is CEO of the hybrid work consultancy Disaster Avoidance Experts and author of the best-seller “Returning to the Office and Leading Hybrid and Remote Teams.” The conversation about ...

How easy is it to spot conversation generated by artificial intelligence (AI) large language models (LLMs)? A new study published in Cognitive Science evaluates the ability of LLMs to dupe people that ...

NEW YORK, Nov. 6, 2025 /PRNewswire/ -- LivePerson (NASDAQ: LPSN), a leading provider of predictable conversational AI and digital transformation, today announced the launch of Conversation Simulator, ...

How can business schools best navigate the AI era? Does GenAI in higher education constitute a level playing field where ...

From the printing press to digital learning, education has evolved—but Generative AI is taking it to the next level. Imagine ...

Get any of our free daily email newsletters — news headlines, opinion, e-edition, obituaries and more. (THE CONVERSATION) Use of generative artificial intelligence technology is already widespread in ...