Amazon Connect is now the agentic AI-powered foundation for three new solutions and one familiar contact center offering.
Amazon Web Services Inc. is moving agentic artificial intelligence up the software stack with the launch today of an expanded ...
LAS VEGAS--(BUSINESS WIRE)--At AWS re:Invent, Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company (NASDAQ: AMZN), today announced new generative AI capabilities in Amazon Connect, AWS’s cloud ...
The contact center industry is grappling with how to effectively incorporate artificial intelligence (AI), especially as new AI agents are on the horizon. Many legacy systems require extensive ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results