Videoconferencing giant Zoom has launched a new AI-powered conversational chatbot. Dubbed Zoom Virtual Agent, the new intelligent chatbot solution is touted to “transform the way businesses assist ...

SAN JOSE, Calif., June 12, 2025 (GLOBE NEWSWIRE) -- Zoom Communications, Inc. (NASDAQ: ZM) today introduced Zoom Virtual Agent 2.0, the next evolution of the company’s self-service virtual agent. Now ...

(TNS) — What’s next for Zoom? Try the possibility of virtual interaction. Pivoting into a more relevant role now that people are willingly and unwillingly heading back to work, Zoom Video ...

The phrase “Let’s hop on a Zoom call” has become part of everyday language, shorthand for virtual meetings that defined an era, from remote classrooms to boardrooms. Zoom rose to household-name status ...

The de facto virtual meeting service Zoom is expanding its horizons for 2023. As part of its Zoomtopia (really, that’s the name) conference, the company announced a number of new ways to remotely work ...

A customer’s loyalty to a brand is often set by a series of interactions—on- or offline—that tie customers to the company. Yet consumers can be fickle. Customers are increasingly discerning and expect ...

Zoom wasn't able to acquire Five9 last year, but it did acquire a language translation service and a virtual live event start-up. Improving on live video capabilities for businesses will be key to ...

While the work from home push and a lack of in-person socializing created a culture obsessed with other people’s rooms, 2022 found Zoom users further embracing virtual backgrounds. While Zoom has had ...

Zoom launched its revamped Chromebook app last year with some big upgrades, but it was still a limited experience compared to other platforms. As a part of its latest updates, the Zoom PWA for ...

During the pandemic, multiple in-person events had to be canceled and rethought for virtual platforms. Even now there are still many virtual and hybrid events being held, and since this is a trend ...