If scanner is not working but printer is working, follow these instructions i.e. update driver, restart Windows service, etc.

Sometimes, you may need to turn a physical document into a digital file, either to keep a copy on your computer or send it to someone via email. If you have an all-in-one or multi-function printer, ...

HP printers can do much more than just print — with the right tools, you can scan, share, and manage documents effortlessly. Whether you use HP Smart, built-in OS tools, or manual driver updates, the ...

The HP DeskJet 2855e is an entry-level inkjet printer for home and small office use. Here's what people are saying about it.

The first thing you may want to do is reset the printer scanner. This is a simple task, so we do not expect most users to find it too difficult. To reset the printer scanner, the user must power it ...