As a manager, employee performance and coaching conversations can be scary. In addition to providing constructive criticism and feedback (which is tough enough), you must also be prepared to provide ...

I thought I had the answer. Still, I wanted to be sure, so I asked a key employee. “I’m thinking of moving two crews to a different shift rotation to get a better process flow,” I said. “I’ve run the ...

A grandfather once had one of his grandsons over for the night. The next morning, Grandpa prepared two big bowls of oatmeal, his own favorite breakfast. “Sure,” the boy replied. When grandpa placed ...

Effective leaders know that they must steer meetings, not dominate them, if they want employees to take greater ownership. Here are the ways that can happen. Meetings are meant to create something ...

"Who did you vote for?" "How much did your house cost?" "When are you going to have kids?" There are some questions that we all just know not to ask in mixed company. Some inquiries, though, can be ...

A Stanford communication expert says if you want to win people over when your first meet them, don’t focus on yourself. Do this instead. Say you’re at a networking event and meet someone who could ...

Asking the wrong questions when interviewing candidates can lead to bad hiring decisions. Preparing your questions in advance is crucial for identifying someone who will enhance your team, both in ...