Microsoft on Wednesday announced the inclusion of text analytics capabilities within its Azure Cognitive Services product. According to the software giant, the Text Analytics for health feature can ...

Mining the information in contact center calls using speech analytics can be an early warning system, before an issue escalates to negative social media. For several years speech analytics solutions ...

LONDON--(BUSINESS WIRE)--The global text analytics market is expected to post a CAGR of more than 20% during the period 2020-2024, according to the latest market research report by Technavio. Request ...

Massive volumes of unstructured data are produced every minute. It's extremely difficult to manage and analyze this data to identify what is pertinent. But with text analytics tools, businesses can ...