MIDDLETON, Mass., Oct. 23, 2023 /PRNewswire/ -- Quadrant Knowledge Solutions announced today that it has named Salesforce as a Q2 2023 technology leader in the SPARK Matrix™ analysis of the global ...

Global leaders in CCaaS and CRM expand partnership to help businesses drive more value from data and AI with Genesys Cloud CX and Salesforce Service Cloud This jointly released solution makes agent ...

There are of course a range of great options to choose from when it comes to document management tools. Box, Dropbox, and Microsoft SharePoint are some of the biggest players out there right now and ...

Salesforce for Twitter is free from the company's AppExchange and offers customer-service features to help Salesforce users manage the conversation, uncover the numbers behind Twitter interactions and ...