Oracle's efforts to please its UK users seem to be succeeding, with a survey finding customers more content with the vendor's product support than they were a year ago. Last year's UK Oracle User ...

Oracle is planning to retire its MetaLink support portal in favor of its successor, My Oracle Support, and some customers are not happy about it. Their reasons range from a distaste for new ...

Oracle customers want better product support through improved call centres and more information about services. Ronan Miles, chairman of the UK Oracle User Group, told silicon.com: "Areas of issue are ...

ATLANTA--(BUSINESS WIRE)--The Oracle Applications Users Group (OAUG), an independent, member-led organization that maximizes users’ investment in Oracle and partner solutions, co-hosts the COLLABORATE ...

Oracle's new AI-powered support portal is frustrating customers and support engineers who are struggling to find the basics, such as old tickets, links to database patch programs and release schedules ...

ATLANTA--(BUSINESS WIRE)--The Oracle Applications Users Group (OAUG), an independent, global, member-led organization that maximizes users’ investment in Oracle and partner solutions, announces the ...

A number of Oracle users are infuriated by reported access and performance issues with the vendor’s new My Oracle Support portal, which superseded the long-standing Metalink site on Nov. 6. Oracle has ...

Matt Asay is a veteran technology columnist who has written for CNET, ReadWrite, and other tech media. Asay has also held a variety of executive roles with leading mobile and big data software ...

The annual O'Reilly MySQL Conference & Expo hits the Hyatt Santa Clara in Santa Clara, California, next week (April 11-14). The annual gathering of the Dolphinistas (Dolphinarati? Dolphinators?) looks ...