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Imagine having a personal assistant who not only understands your needs but also knows exactly which expert to call for help—whether it’s a coding whiz, a data guru, or a creative wordsmith. That’s ...

In a demo for its Agentforce AI Agent Builder, the company showed how imposing logical rules on customer service agents could ...

The last year has definitely been the year of the large language models (LLMs), with ChatGPT becoming a conversation piece even among the least technologically advanced. More important than talking ...