ISO/IEC 27018 implementation underscores 8x8’s commitment to responsible data practices and trust in cloud communications Reinforcing its commitment to protecting customer data, 8x8, Inc. (NASDAQ: ...

Personalization has long been the holy grail of customer engagement, with brands believing that the more customized a message or offer is, the more likely a consumer will behave favorably and ...

While brands are chasing customer data to deliver more value, consumers are drawing firmer privacy boundaries, according to the PwC 2025 Customer Experience & Loyalty Survey. Results show a ...

Think of three marketing channels. Got them in mind? We’re willing to bet you didn’t picture newspapers, radio, or flyers. That’s because the vast majority of marketing these days is digital (social ...

Warehouse-native access is emerging as the fastest, safest path to unified customer intelligence. It isn't without its challenges. As customer data platforms (CDPs) continue to evolve, zero-copy ...

The personalized customer experience that came naturally to shopkeepers of the past is generally missing in today’s rapidly changing consumer landscape. Now, delivering that same level of connection ...

SACRAMENTO, Calif. (AP) — Sephora Inc., one of the world’s largest cosmetics retailers, has settled a lawsuit claiming that the company sold customer information without proper notice in violation of ...

ISO/IEC 27018 implementation underscores 8x8’s commitment to responsible data practices and trust in cloud communications ISO/IEC 27018 establishes strict requirements for how cloud service providers ...