Tom Gillespie is an industry leader in debt collection. He is The President of Access Receivables Management in Hunt Valley, Maryland. Does your organization consider litigation when all other efforts ...

The decision to send someone to collections is one that should be given serious consideration. Federal law governs how you and the collection agencies you hire can and cannot attempt to collect a debt ...

In today’s fast-paced digital economy, convenience is a necessity. Businesses that prioritize seamless, intuitive experiences outperform those that don’t. Nowhere is this more evident than in the ...

We may receive commissions from some links to products on this page. Promotions are subject to availability and retailer terms. These two phases often get lumped together in conversations about debt, ...

April Sackos, director of business office operations for Meridian Surgical Partners, shares two pieces of advice to help an ASC maintain a good collections process. 1. Communicate expectations.

The Internal Revenue Service’s Automated Collection System lacks key controls for selecting which delinquent tax cases to pursue, according to a new report by the Government Accountability Office.