Inside SAPD’s 911 call center: The voices saving lives before help arrives

Behind every 911 call is a call taker, dispatcher and expeditor, trained professionals making split-second decisions under ...
CNN

911 calls capture minute-by-minute desperation of deadly Texas floods as callers beg for rescue

EDITOR’S NOTE: This story contains audio clips and descriptions of 911 calls that may be distressing. Listener discretion is advised. Heartbreaking pleas for help poured into the Kerrville, Texas, ...